FAQ
How long does it take to process my order?
We work hard to get your order ready as quickly as possible! Orders are typically processed within 1-2 business days, and you'll receive a confirmation email the moment your package is on its way. 🎉
How long does shipping take?
Once your order is processed, domestic orders usually arrive within 3-5 business days. For our international friends, delivery can take 1 to 3 weeks depending on your location. We appreciate your patience — great things are worth the wait!
Do you ship internationally?
Yes, we ship worldwide! 🌍 Please keep in mind that international customers are responsible for any customs duties, taxes, or import fees that may be charged by their country. These fees are set by your local customs authority and are not included in your order total.
What is your return policy?
Not in love with your order? No worries! We accept returns within 14 days of delivery, as long as items are in their original condition and packaging. Just reach out to us to get the process started — we're happy to help!
How long does it take to get my refund?
Once we receive and inspect your return, we'll process your refund within 2 business days back to your original payment method. We'll keep you in the loop every step of the way!
What if something's wrong with my order?
We've got your back! If anything isn't right — whether it's the wrong item, something arrived damaged, or anything else — please don't hesitate to contact us. We promise to make it right. Your happiness means everything to us. 💛